Frequently asked questions
Find quick answers to the most commonly asked questions
1. What is included with my VPS?
Every VPS includes full root access, a 1000Mbit direct Internet connection, VNC and out-of-band console access for emergency situations, and great uptime guarantee.
2. What type of hardware do you use?
We use cutting-edge hardware from leading brands that include IBM, HP, and Dell, with optimised virtualisation for high stability.
Physical servers power your VPS, which has enterprise-level SSD disks that are primary storage, with fast data access and total storage redundancy. Get a premium PERC RAID card with the battery-backed cache to ensure your data is secure and no storage bottleneck issues happen. VPS have Intel Deca-Core, meet even heavy workloads, and have 192GB of RAM to accommodate a range of memory demands.
3. What level of support do I get with a VPS?
At DigitalBerg, we provide the total hardware and network support so that your VPS is connected and any hardware issues are solved right away. We sell our VPS unmanaged, so we don’t support daily server management, upgrade software, fix OS faults or bugs in server software. However, you can hire us for system admin support when you cannot solve such matters independently.
4. Do I have to manage software updates myself?
Yes. We take care of hardware management and support, while the software is yours to manage.
5. What can I use my VPS for?
Yes, provided it is not illegal and meets our terms and conditions. From game servers to FTP servers or another use, there are many possibilities with DigitalBerg VPS.
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